In addition to conducting an employee opinion survey, it is equally important to communicate the results to employees and act on the feedback they give you.
A common mistake employers make after conducting an employee opinion survey is not communicating the results to employees. Failing to do so sends the message that employees’ opinions and suggestions do not matter. And, delayed communication can create a sense of doubt in the organization’s willingness to act on survey data.
Once you have communicated the survey results, it is essential to make employees aware of the changes being made as a result. A lack of action can be just as ineffective as not conducting a survey at all. The success of the current survey and any surveys conducted in the future depends on what you do in response. Contact MSEC for assistance in conducting, communicating, and responding to employee opinion surveys.